The biggest challenge with online communities is knowing who to trust in a particular situation.
- If you knew the expert commenters on a topic, you might want to always highlight their contributions.
- If you could spot a particular author’s trolls, you could make their comments on that author’s articles go straight to pre-moderation.
- If you knew whose flags were most reliable, or whose ‘likes’ most matched those of your journalists, then you could use these people’s behavior to more easily find good or bad contributions.
Our Trust tool can help you identify all of these user types and more. You can see how users are acting across your site, and then write simple formulas to find good and bad contributors across a range of different contexts.
By combining it with our Ask and Talk tools, you can create automatic actions based on these formulas, making active curation and moderation quicker, easier, and more scalable.
- Read about Trust
- See a prototype of Trust in action. If you’d like to see an interactive demo, contact us
- Help us improve Trust
We’ve created a prototype of this technology, which is currently in a closed beta test, and are building it into our Talk product.