Low-quality comments aren’t a technology problem. We offer unparalleled expertise and training to help you adapt your strategy and improve the community. We can help you:
Devise a comments strategy
Train your moderators
Create thematic strategies
Know when to close your comments
Persuade journalists to engage
We publish free online guides to community journalism, written by industry experts, for all types of engagement. There are currently more than 70 articles on our site, including pieces on:
How to create a code of conduct
How to support a moderation team
How to crowdsource effectively
How to manage a Facebook Group
How to engage in the comments