Strategy

Guides and consulting that help grow your communities

Read our Guides

We publish free online guides to community journalism, written by industry experts, for all types of engagement. There are currently more than 70 articles on our site, including pieces on:

  • How to create a code of conduct
  • How to support a moderation team
  • How to crowdsource effectively
  • How to manage a Facebook Group
  • How to engage in the comments

A woman works on a laptop surrounded by books (image: WOCInTechChat, CC-BY)
A man with his back to the camera is facing a wall of paper containing images and printouts

See our Research

We work with academics and researchers to learn more about online communities, and to understand whose voices aren't being heard, and why.

Need a strategy session, or help installing and configuring Talk?

Use our Expertise

We often make strategy calls, hold webinars, and give in-person presentations and workshops. Among the work we've supported:

  • Better metrics for live events at the Houston Chronicle
  • New engagement formats for the Providence Journal
  • Outreach and community strategy for Philly.com's ToxicCity series
  • Community ethics in The Reentry Project
  • Crowdsourcing for the Committee to Protect Journalists

From The Coral Project's 'Beyond Comments' event, a man holds up a large piece of paper while two women explain what's written on it; photo by Greg Barber
Photo by Greg Barber, taken at our event Beyond Comments
Overhead view of attendees from The Coral Project's 'Beyond Comments' event (Image: Greg Barber)
Photo by Greg Barber, taken at our event Beyond Comments

Join our Community

We share articles, ideas, news, answer questions, and find collaborations through our various online channels.

Contact us for a free 30-minute consultation