Ask an Expert

Our new Q&A tool makes it easy to provide your audience with essential information.
Readers ask, reporters and invited experts answer – live and only on your site.

"A tool I always dreamed of having in my years doing community work"
– Lilah Raptopoulos, US Head of Audience Engagement, The Financial Times

This tool is exclusively available to Coral customers.

Easy-to-use platform

With Coral Q&A, your readers can easily:

  • View answers by verified experts

  • Ask essential questions to gain information

  • Vote on questions the experts should answer

  • Join the discussion with the community

  • Share advice and ideas with each other

  • ...and much more

Screenshot of the Q&A format showing an introduction, a submission box and some answered questions
Screenshot of single article moderation options
A screenshot of the moderation interface

Effective Moderation

As a part of the Coral platform, our Q&A tool utilizes our world-class moderation system, making it easy to identify and remove disruptive contributions.
Moderators can:

  • Set all questions to 'pre-approval required'

  • Use AI-assisted moderation to identify problems quickly

  • Give audience feedback or a temporary 'time out'

  • See detailed commenter histories

  • Customize settings for each Q&A

  • ...and much more

See how The State used Coral Q&A to inform their audience

Control your community

With Coral, only you own your audience's data.

  • Connects to existing subscriber/donor registration

  • Optional log in with email/Facebook/Google

  • Connect to private Slack channels

  • Restrict participation to subscribers only

  • GDPR, CCPA, PIPEDA compliant

  • ...and much more

A sign-in box
Screen Shot 2020-04-02 at 5.50.14 PM
Three women working on laptops, talking to each other (Image: WOCInTechChat, CC-BY)

Let's work together

We'll provide the software and the skills so you can focus on creating great content.

Technology and expertise We'll set up Coral to your specifications, integrating with your CMS, SSO, and CRM, and scale up servers that match your traffic needs.

Knowledge sharing We’ll work with you to design experiments you can try with your community, and help you analyze the results.

Want to know more? Get in touch.

Interested? Let's get started