![[IMAGE] A large red button in front of a series of switches](https://coralproject.net/wp-content/uploads/2018/03/1280px-The_Big_Red_Button_3085157011.jpg?w=1240)
Setting up the technology is just the first step. … Read More
Listening 101
To understand what someone is trying to say, do the hard work … Read More
![[IMAGE] Morning on the Charles River looking towards Boston from Cambridge. A road is in the foreground, the Boston skyline in the background. There are no cars or people.](https://coralproject.net/wp-content/uploads/2017/04/IMG_1216.jpg?w=1240)
12 Tips For Doing Journalism With Communities
If you plan it right, this can be the most fulfilling work of your career … Read More
![[IMAGE] An image of an open cardboard box on a black background](https://coralproject.net/wp-content/uploads/2017/03/Untitled2.png?w=1240)
The Empty Box
It’s time to be strategic around your comments … Read More
![[IMAGE] An outlined map of the world on a dark background. Lines suggesting launches of something are shooting from various countries, with others marked like targets with concentric circles.](https://coralproject.net/wp-content/uploads/2016/09/20772328793_14d458b92c_k.jpg?w=1240)
User-Submitted Malware: A Safety Guide For Journalists
When you ask people to send you images and documents, you are creating a potential risk for your newsroom … Read More
![[IMAGE] A close-up of a loom with red, yellow, and white threads combining together.](https://coralproject.net/wp-content/uploads/2016/07/17639-close-up-of-a-loom-or.jpg?w=1240)
How To Use Forms With Your Audience
If you don’t ask in the right way, you can alienate the readers with whom you’re trying to connect … Read More
How To Argue Successfully Online
If we can’t agree on basic reality or facts, how can we discuss what’s right and wrong? … Read More
Creating Community Culture
How to build a space that helps people build relationships with each other … Read More
Advice for the Accidental Community Manager
Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More
How To Engage In The Comments: A Journalist’s Guide
There’s huge value in interacting with your community, both for your reporting and your company. Here’s how to do it effectively. … Read More