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Join us in making the internet better

An exciting announcement about the future of The Coral Project … Read More

A screenshot of a webpage from the Boston Globe - headline reads Discuss Spotlight Part One: Does Boston Deserve Its Racist Reputation?

How Spotlight Uses Ask

The Boston Globe reached out to us to help them with engagement around divisive topics. The result was a Finalist in this year’s Pulitzer Prizes … Read More

[IMAGE] An image of hands typing on a computer keyboard next to a piece of paper labeled 'how to engage in the comments'

How To Engage In The Comments: A Journalist’s Guide

There’s huge value in interacting with your community, both for your reporting and your company. Here’s how to do it effectively. … Read More

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The General Data Protection Regulation & Us

How we’re making it easy for you to be GDPR compliant with Talk … Read More

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Our First Hack Day

Our team spent a day focusing on side projects that help our work. Here’s what we made. … Read More

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You’ve Installed Talk. Now What?

Setting up the technology is just the first step. … Read More

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Slacking On

A new way to moderate comments … Read More

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Marginalized Voices in Comment Spaces

What we learned from people whose voices were not represented in most comment sections … Read More

[IMAGE] A photo of Julia Chan in front of the Coral Project logo. She has long dark hair and wears glasses.

A New Advisor

Meet the newest member of our advisory board, Julia B. Chan … Read More

[PHOTO] Someone dressed as the Toxic Avenger at Comic Con, wearing a black t shirt and holding a green mop

Toxic Avengeance

A new Talk plugin uses Google technology to detect toxic comments before they are published … Read More

[IMAGE] A background of closeups of forms asking for reader responses from Deseret News. In the foreground, the Deseret News logo and a question: "Would you be willing to share more of your story? If so, include your email address (Emails will remain private and not be published)" There is a green button below the question labeled Submit

It’s all about the Ask

How our tool ‘Ask’ helped a journalist write better questions, and receive incredible reader stories … Read More

[IMAGE] The headline on a De Correspondent story. The headline reads 'Dear Shell Employees: Let's Talk' and next to it is a black and white illustration of the journalist who presents as a young white man with dark hair

De Correspondent: A New Kind of Journalism

“We tell our journalists: talking with readers is not extra work. It is your work.” … Read More

Our First Talk Plugin

Less than two weeks after the release of Talk, we’re delighted to announce our first third-party plugin … Read More

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The Empty Box

It’s time to be strategic around your comments … Read More

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Preguntas y Respuestas

How Univision used our Ask tool as part of a live TV event … Read More

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How To Build A Community Liaison Team

Inside Fusion’s attempts at a different kind of engagement … Read More

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Talking Politics: An Interview With Spaceship Media

How a small organization created positive dialog between voters in Alabama and California … Read More

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12,000 people have something to say

We’ve just released a study of thousands of commenters, conducted with the Engaging News Project at the University of Texas-Austin … Read More

[IMAGE] A large crowd of people facing away from the camera. They are all wearing hats, mostly cowboy or straw hats. You cannot see anybody's faces.

The Real Name Fallacy

Many say that horrible comments would vanish if people were forced to use their real names. Thirty years of research suggests otherwise. … Read More

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Your Best Stories of 2017

If you’re planning a big story in 2017, you should take inspiration from some of 2016’s best journalism. … Read More

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Time for Change

If we aren’t listening to people every day, why should they listen to us? … Read More

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What Do Frequent Commenters Want?

A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More

[IMAGE] An animation of the Ask form builder in action, building a form

It’s time for you to try Ask

Our first product, Ask, is available for you to download and use … Read More

[IMAGE] A group of people, some sitting, some standing, inside a large room. Many are working on laptops. They look to be aged around 20-40 years old. There is a mix of men and women.

Our First Hackathon

Earlier this month in Washington, DC, we held a collaborative event around data and visualization. Here’s what everyone made … Read More

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Three new users

We’ve added some new users to our personas list … Read More

[IMAGE] A grid of 12 images and accompanying text. The images are all of people, of varying ages and races. The texts are barely readable, and contain small biographical information and detail about each person's job and needs related to the work of The Coral Project.

Meet Our Users

We’ve created a fictional group of personas to help us build for real user needs. How can we improve them? … Read More