We describe four different archetypes for moderating communities … Read More
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When The Story Continues In The Comments
You never know who will leave a comment – sometimes it’s the subject of the article itself. … Read More
How Spotlight Uses Ask
The Boston Globe reached out to us to help them with engagement around divisive topics. The result was a Finalist in this year’s Pulitzer Prizes … Read More
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You’ve Installed Talk. Now What?
Setting up the technology is just the first step. … Read More
Slacking On
A new way to moderate comments … Read More
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Toxic Avengeance
A new Talk plugin uses Google technology to detect toxic comments before they are published … Read More
![[IMAGE] A background of closeups of forms asking for reader responses from Deseret News. In the foreground, the Deseret News logo and a question: "Would you be willing to share more of your story? If so, include your email address (Emails will remain private and not be published)" There is a green button below the question labeled Submit](https://coralproject.net/wp-content/uploads/2017/06/deseret2.png?w=1240)
It’s all about the Ask
How our tool ‘Ask’ helped a journalist write better questions, and receive incredible reader stories … Read More
Our First Talk Plugin
Less than two weeks after the release of Talk, we’re delighted to announce our first third-party plugin … Read More
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The Empty Box
It’s time to be strategic around your comments … Read More
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Preguntas y Respuestas
How Univision used our Ask tool as part of a live TV event … Read More
Five Myths of Community Design
Many online communities are based on a series of myths about how to design interaction. We’re making something different. … Read More