![[IMAGE] An image of hands typing on a computer keyboard next to a piece of paper labeled 'how to engage in the comments'](https://coralproject.net/wp-content/uploads/2018/04/engagecomments.jpg?w=1240)
There’s huge value in interacting with your community, both for your reporting and your company. Here’s how to do it effectively. … Read More
![[IMAGE] A large red button in front of a series of switches](https://coralproject.net/wp-content/uploads/2018/03/1280px-The_Big_Red_Button_3085157011.jpg?w=1240)
You’ve Installed Talk. Now What?
Setting up the technology is just the first step. … Read More
![[IMAGE] A background of closeups of forms asking for reader responses from Deseret News. In the foreground, the Deseret News logo and a question: "Would you be willing to share more of your story? If so, include your email address (Emails will remain private and not be published)" There is a green button below the question labeled Submit](https://coralproject.net/wp-content/uploads/2017/06/deseret2.png?w=1240)
It’s all about the Ask
How our tool ‘Ask’ helped a journalist write better questions, and receive incredible reader stories … Read More
![[IMAGE] Morning on the Charles River looking towards Boston from Cambridge. A road is in the foreground, the Boston skyline in the background. There are no cars or people.](https://coralproject.net/wp-content/uploads/2017/04/IMG_1216.jpg?w=1240)
12 Tips For Doing Journalism With Communities
If you plan it right, this can be the most fulfilling work of your career … Read More
![[IMAGE] Three adults - two men, one woman - stand in front of a large image. They have their arms around each other, and they are smiling.](https://coralproject.net/wp-content/uploads/2017/02/14725458_10101008515733188_5714672803483785949_n.jpg?w=960)
How To Build A Community Liaison Team
Inside Fusion’s attempts at a different kind of engagement … Read More
Building Productive Partnerships for Community Engaged Journalism
How can you build connections that lead to great journalistic content? … Read More
![[IMAGE] A light-skinned woman who appears to be in her 20s, wearing a white sweater and bright red scarf, prepares crepes outside of Quasimodo Cafe on the Rue D'arc in Paris](https://coralproject.net/wp-content/uploads/2017/01/crepe_woman-e1485523819359.jpg?w=1240)
What Women Want in a Community
To increase the diversity of your community, you need to know the social rewards and cues that work for many women … Read More
![[IMAGE] A woman is sitting at a white table, smiling, talking to another seated women whose back is facing the camera.](https://coralproject.net/wp-content/uploads/2016/11/22506109386_e2d8c8a166_k.jpg?w=1240)
Time for Change
If we aren’t listening to people every day, why should they listen to us? … Read More
![[IMAGE] The back of a video camera. On the screen is a seated, young woman with brown skin, looking down.](https://coralproject.net/wp-content/uploads/2016/10/17638135823_b57f41e5aa_k.jpg?w=1240)
What Do Frequent Commenters Want?
A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More
![[IMAGE] An outlined map of the world on a dark background. Lines suggesting launches of something are shooting from various countries, with others marked like targets with concentric circles.](https://coralproject.net/wp-content/uploads/2016/09/20772328793_14d458b92c_k.jpg?w=1240)
User-Submitted Malware: A Safety Guide For Journalists
When you ask people to send you images and documents, you are creating a potential risk for your newsroom … Read More
![[IMAGE] A close-up of a loom with red, yellow, and white threads combining together.](https://coralproject.net/wp-content/uploads/2016/07/17639-close-up-of-a-loom-or.jpg?w=1240)
How To Use Forms With Your Audience
If you don’t ask in the right way, you can alienate the readers with whom you’re trying to connect … Read More
![[IMAGE] A pale hand is in the foreground blocking an unidentified person's face](https://coralproject.net/wp-content/uploads/2016/06/79949291_86a3b20e3a_o.jpg?w=1240)
How Can Newsrooms Not Be Creepy?
If journalists want readers to share personal information, they have to make them feel safe … Read More
![[IMAGE] The New York Public Library main branch reading room. People seated at large desks under a painted ceiling with window lined walls](https://coralproject.net/wp-content/uploads/2016/03/NYPL.jpg?w=1240)
Artificial Moderation: A Reading List
Current academic research in artificial moderation … Read More
How To Argue Successfully Online
If we can’t agree on basic reality or facts, how can we discuss what’s right and wrong? … Read More
Creating Community Culture
How to build a space that helps people build relationships with each other … Read More
Advice for the Accidental Community Manager
Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More
Raising Women’s Voices
The absence of women’s voices is a problem for democracy, and for news organizations’ bottom lines.
… Read More
Internet Comments and The Law
Are sites ever legally responsible for what’s posted by the community? Here’s what can and can’t get you in trouble. … Read More
Working with User Stories: Keeping commenters and moderators at the center of what we build
We believe that the comments section can be a place where diverse voices come together to share opinions and experiences. From the very beginning, we’ve prioritized better conversations and interactions over “engagement at all costs.” … Read More