To understand what someone is trying to say, do the hard work … Read More
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12 Tips For Doing Journalism With Communities
If you plan it right, this can be the most fulfilling work of your career … Read More
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How To Build A Community Liaison Team
Inside Fusion’s attempts at a different kind of engagement … Read More
Building Productive Partnerships for Community Engaged Journalism
How can you build connections that lead to great journalistic content? … Read More
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What Women Want in a Community
To increase the diversity of your community, you need to know the social rewards and cues that work for many women … Read More
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Your Best Stories of 2017
If you’re planning a big story in 2017, you should take inspiration from some of 2016’s best journalism. … Read More
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Time for Change
If we aren’t listening to people every day, why should they listen to us? … Read More
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What Do Frequent Commenters Want?
A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More
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User-Submitted Malware: A Safety Guide For Journalists
When you ask people to send you images and documents, you are creating a potential risk for your newsroom … Read More
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How To Use Forms With Your Audience
If you don’t ask in the right way, you can alienate the readers with whom you’re trying to connect … Read More
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How Can Newsrooms Not Be Creepy?
If journalists want readers to share personal information, they have to make them feel safe … Read More
Let’s Begin at the Beginning
Rob Malda, co-founder of Slashdot, starts a series on how he built the world-famous online community … Read More
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Artificial Moderation: A Reading List
Current academic research in artificial moderation … Read More
Creating Community Culture
How to build a space that helps people build relationships with each other … Read More
Advice for the Accidental Community Manager
Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More
Raising Women’s Voices
The absence of women’s voices is a problem for democracy, and for news organizations’ bottom lines.
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Internet Comments and The Law
Are sites ever legally responsible for what’s posted by the community? Here’s what can and can’t get you in trouble. … Read More
The Empty Box
It’s time to be strategic around your comments … Read More