A New York City street mural of Edgar Allan Poe and John Lee Hooker by Jef Aerosol

Listening 101

To understand what someone is trying to say, do the hard work … Read More

[IMAGE] The headline on a De Correspondent story. The headline reads 'Dear Shell Employees: Let's Talk' and next to it is a black and white illustration of the journalist who presents as a young white man with dark hair

De Correspondent: A New Kind of Journalism

“We tell our journalists: talking with readers is not extra work. It is your work.” … Read More

[IMAGE] Morning on the Charles River looking towards Boston from Cambridge. A road is in the foreground, the Boston skyline in the background. There are no cars or people.

12 Tips For Doing Journalism With Communities

If you plan it right, this can be the most fulfilling work of your career … Read More

[IMAGE] A group of mostly female-presenting people of color with open laptops sitting around a meeting table

Help Us Broaden The Conversation

Announcing our latest research collaboration, an investigation into underserved communities of color … Read More

[IMAGE] Three adults - two men, one woman - stand in front of a large image. They have their arms around each other, and they are smiling.

How To Build A Community Liaison Team

Inside Fusion’s attempts at a different kind of engagement … Read More

Picture of Building Under Construction

Building Productive Partnerships for Community Engaged Journalism

How can you build connections that lead to great journalistic content? … Read More

[IMAGE] A light-skinned woman who appears to be in her 20s, wearing a white sweater and bright red scarf, prepares crepes outside of Quasimodo Cafe on the Rue D'arc in Paris

What Women Want in a Community

To increase the diversity of your community, you need to know the social rewards and cues that work for many women … Read More

[IMAGE] A woman is sitting at a white table, smiling, talking to another seated women whose back is facing the camera.

Time for Change

If we aren’t listening to people every day, why should they listen to us? … Read More

[IMAGE] Labyrinth at Chartres Cathedral. Visitors walking on an inlaid stone labyrinth

Coding Away The Game

How Slashdot improved behavior using a secret piece of programming … Read More

A selection from the Bayeux Tapestry featuring a charge by William the Conqueror

When The Trolls Arrive

In the second part in our series on the creation of Slashdot, its co-founder reflects on the arrival of the trolls … Read More

Let’s Begin at the Beginning

Rob Malda, co-founder of Slashdot, starts a series on how he built the world-famous online community … Read More

[IMAGE] A bizarre statue featuring a mythical creature reading a book while pouring a glass of liquid into its head. In the background is a large church.

Three new users

We’ve added some new users to our personas list … Read More

[IMAGE] The GroundSource logo: a conversation balloon composed of smaller multicolored balloons

New Community Tools : Groundsource

GroundSource increases audience engagement through the simplest of tech platforms … Read More

[IMAGE] Two people sat on a part bench reading newspapers. Their faces are obscured.

Finding Your Top Commenters

What the New York Times learned from talking to its top contributors … Read More

[IMAGE] A paper prototype presentation from Beyond Comments at the MIT Media Lab. Three people stand in front of a table with the person in the center holding a large piece of paper containing rough sketches. Behind them are various presenters. The person on the left has a microphone.

Beyond Comments: Our First Event

What would our software look like as a real-world experience? … Read More

The Stanley Kubrick exhibit at Los Angeles County Museum of Art. It looks like a series of ornate, lit street lamps with people walking among them. There are palm trees, and two people in the foreground talking. It is dusk.

Creating Community Culture

How to build a space that helps people build relationships with each other … Read More

Depicted here is a pen-drawn mockup for Swift Impressions: a theoretical contest for users to submit videos of their best Taylor Swift impressions.

Alternative News Editors Offer Alternatives to Commenting

What can Taylor Swift and the Super Bowl teach us about audience? … Read More

Written in yellow chalk on a sidewalk are the words "Welcome. Key is under this mat."

Join us

We’ve opened up our repos, launched a community forum, and we want you to join us in our mission. … Read More

Advice for the Accidental Community Manager

Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More

http://www.wocintechchat.com/blog/wocintechphotos

Raising Women’s Voices

The absence of women’s voices is a problem for democracy, and for news organizations’ bottom lines.
Read More

A small girl is bent over on a beach, drawing a line in the sand

Our Code of Conduct

We expect everyone contributing to The Coral Project to follow this code. … Read More

I’ve done a lot of internet commentary

Comment sections exist because we feel a need to connect around the news. How do we honor that intention while creating a safer space for everyone? … Read More

Design the worst online community possible! (Photo: Andrew Losowsky)

Designing Digital Communities @ SRCCON

What’s the worst online community you could imagine? The answers from SRCCON attendees might horrify you. … Read More