[IMAGE] A pair of white male hands holding a newspaper suggesting that someone out of shot is reading the newspaper

Your Best Stories of 2017

If you’re planning a big story in 2017, you should take inspiration from some of 2016’s best journalism. … Read More

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Time for Change

If we aren’t listening to people every day, why should they listen to us? … Read More

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What Do Frequent Commenters Want?

A detailed look at the habits and needs of 15 people who spend a lot of time in the comments … Read More

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Coding Away The Game

How Slashdot improved behavior using a secret piece of programming … Read More

[IMAGE] An outlined map of the world on a dark background. Lines suggesting launches of something are shooting from various countries, with others marked like targets with concentric circles.

User-Submitted Malware: A Safety Guide For Journalists

When you ask people to send you images and documents, you are creating a potential risk for your newsroom … Read More

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It’s time for you to try Ask

Our first product, Ask, is available for you to download and use … Read More

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When The Trolls Arrive

In the second part in our series on the creation of Slashdot, its co-founder reflects on the arrival of the trolls … Read More

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Valuing The Public

“Conversation is everything. It challenges what the scope of a work really is.” – An interview with journalist Mónica Guzmán … Read More

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How To Use Forms With Your Audience

If you don’t ask in the right way, you can alienate the readers with whom you’re trying to connect … Read More

New Community Tools: Hearken

An exciting tool that increases engagement and connections between newsrooms and the public … Read More

[IMAGE] Close up of a polling card for the UK referendum on leaving the EU. In the foreground, it reads "Poll Card" in white letters on a black background.

Brexit and the value of the comments

Over the past few days, a number of online comments about Brexit have gone viral. It’s a sign of what we need to do next … Read More

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Can Design Make the Comments Nicer?

What does signing in to comments tell us about comment spaces? Caroline Sinders takes a look … Read More

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How Can Newsrooms Not Be Creepy?

If journalists want readers to share personal information, they have to make them feel safe … Read More

Let’s Begin at the Beginning

Rob Malda, co-founder of Slashdot, starts a series on how he built the world-famous online community … Read More

[IMAGE] A group of people, some sitting, some standing, inside a large room. Many are working on laptops. They look to be aged around 20-40 years old. There is a mix of men and women.

Our First Hackathon

Earlier this month in Washington, DC, we held a collaborative event around data and visualization. Here’s what everyone made … Read More

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Three new users

We’ve added some new users to our personas list … Read More

[IMAGE] The GroundSource logo: a conversation balloon composed of smaller multicolored balloons

New Community Tools : Groundsource

GroundSource increases audience engagement through the simplest of tech platforms … Read More

[IMAGE] A long, covered walkway with arches opening into a green courtyard. One woman is walking away from the camera in the distance.

Coral Design Series: Introducing Emma

Emma Grdina shares questions she wants to answer with our design … Read More

[IMAGE] Nighttime in a city, a digital camera in the foreground is on a tripod, with indistinct lights on its screen. In the background are city lights that are out of focus.

A Change of Focus

Our Project Lead explains why we’ve altered our approach … Read More

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Artificial Moderation: A Reading List

Current academic research in artificial moderation … Read More

[IMAGE} A printing of a Renaissance engraving of the School of Athens. A group of men stand ,sit and lounge in a large room in Classical Greek dress.

How To Argue Successfully Online

If we can’t agree on basic reality or facts, how can we discuss what’s right and wrong? … Read More

[IMAGE] A woman (Talia Stroud) with light skin and brown hair presents to the left of a blue text filled screen holding a clicker and wearing a lanyard.

Where The Audience Is At

There are better ways to handle your comments, says The Engaging News Project’s Dr. Talia Stroud … Read More

[IMAGE] Two people sat on a part bench reading newspapers. Their faces are obscured.

Finding Your Top Commenters

What the New York Times learned from talking to its top contributors … Read More

[IMAGE] A grid of 12 images and accompanying text. The images are all of people, of varying ages and races. The texts are barely readable, and contain small biographical information and detail about each person's job and needs related to the work of The Coral Project.

Meet Our Users

We’ve created a fictional group of personas to help us build for real user needs. How can we improve them? … Read More

[IMAGE] A paper prototype presentation from Beyond Comments at the MIT Media Lab. Three people stand in front of a table with the person in the center holding a large piece of paper containing rough sketches. Behind them are various presenters. The person on the left has a microphone.

Beyond Comments: Our First Event

What would our software look like as a real-world experience? … Read More

The Stanley Kubrick exhibit at Los Angeles County Museum of Art. It looks like a series of ornate, lit street lamps with people walking among them. There are palm trees, and two people in the foreground talking. It is dusk.

Creating Community Culture

How to build a space that helps people build relationships with each other … Read More

Depicted here is a pen-drawn mockup for Swift Impressions: a theoretical contest for users to submit videos of their best Taylor Swift impressions.

Alternative News Editors Offer Alternatives to Commenting

What can Taylor Swift and the Super Bowl teach us about audience? … Read More

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Join us

We’ve opened up our repos, launched a community forum, and we want you to join us in our mission. … Read More

Advice for the Accidental Community Manager

Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More

New Community Tools: Civil Comments

Second in a series about new community tools. … Read More